Return & Refund Policy

At NexBuy, we offer a 30-day return policy. You have 30 days from the date of delivery to request a return.

Eligibility for Returns

To qualify for a return, items must:

• Be unused, unworn, and in their original condition
• Include all original tags and packaging
• Be accompanied by proof of purchase

To request a return, contact us at intisher.chowdhury10@gmail.com.

Damaged or Incorrect Items

Please inspect your order upon arrival. If you receive a damaged, defective, or incorrect item, contact us immediately so we can resolve the issue.

Non-Returnable Items

The following items cannot be returned:

• Personalized or custom-made products
• Perishable goods
• Personal care products
• Hazardous materials, flammable liquids, or gases
• Gift cards
• Sale or clearance items

Exchanges

To exchange an item, please return the original product and place a new order once your return is approved.

Refunds

After receiving and inspecting your return, we will notify you of the approval status. Approved refunds will be issued to your original payment method within 10 business days. Processing times may vary depending on your bank or payment provider.

For any questions regarding returns or refunds, please contact intisher.chowdhury10@gmail.com.